not sure if im on the correct board but i need some barclaycard advice, I returned a faulty item to an on-line retailer who advised me I could have a refund. They messed me about for a month saying its been done, then it takes 28 days then it wasnt done but was being processed ???:mad: so i contacted Barclaycard to try and get my money back, they said they will dispute it and allow 28 days for a resolution,
Its been 2 months now and still no refund, nothing from Barclaycard.
I always believed that barclaycard offered automatic purchase protection and i would be covered should this sort of thing happen :confused: is that not the case ?
can anyone offer any advice, its a fair bit of money so if they wont re-claim the money I will use the small claims,
TIA
mishka
Its been 2 months now and still no refund, nothing from Barclaycard.
I always believed that barclaycard offered automatic purchase protection and i would be covered should this sort of thing happen :confused: is that not the case ?
can anyone offer any advice, its a fair bit of money so if they wont re-claim the money I will use the small claims,
TIA
mishka