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citibank and shopperdiscounts


Has anyone had a problem with being charged 8 a month for shoppingdiscount? I took out an easyjet credit card and I am being charged the above amount, however not aware of this I got charged 20 late payment so I had to pay 29.56 and now I have another bill for the same amount for this month. I don't use the card and have now informed them I no longer require the card. Does anyone know if I can claim this money back?

Has anyone had a problem with being charged 8 a month for shoppingdiscount? I took out an easyjet credit card and I am being charged the above amount, however not aware of this I got charged 20 late payment so I had to pay 29.56 and now I have another bill for the same amount for this month. I don't use the card and have now informed them I no longer require the card. Does anyone know if I can claim this money back?

Membership of Shopper Discounts was incorporated into the application you did with Easy Jet and you need to call Shopper Discounts urgently to cancel your membership and prevent the 8 a month charge.

Then you can ask about refunds on the basis that their wording isn't very clear.

Call them as soon as possible: 0808 234 1539

Was it?! Since when?! I've got an EJ credit card and I dont get charged for anything like that!

Was it?! Since when?! I've got an EJ credit card and I dont get charged for anything like that!

I hadn't come across Shopper Discounts being included with Easy Jet credit card applications before I must admit, but during a flight booking I think it's quite common.

Ah, thanks for clearing that up.

I'm saving all my points up at the mo so I only use it for general purchases, have never used it to book flights with.

I was about to go through my statements with a fine tooth comb!

Dear Forum Members,

We have come across this forum and would like the opportunity to answer your questions or address your concerns.

We encourage you to contact our Customer Service team on 0808 234 1539 (this is a free phone number), Monday to Friday 8.00 a.m. to 6.00 p.m. and Saturday 9.00 a.m. to 4.00 p.m., or send us an email to consumeraffairs@webloyalty.com. One of our dedicated customer service representatives will be happy to help you either by answering questions or cancelling your membership if you are unhappy.

Webloyalty wants to ensure that Shopper Discount & Rewards members understand and derive full discount and insurance benefits from their memberships. Your feedback is both important and valuable to us.

With very best regards,
Customer Service Team
Shopper Discounts & Rewards

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