Hi all,
We've recently been caught out by a 'hush hush' change in the payment terms by Barclaycard. They apparently notified customers somewhere in the small print of the Sep/Oct recent statements. Payment terms changed from 28days to 20days. We were caught out by this and have been charged intersted on the 'late payment'. When I phoned customer services and complained they apologised and waived the late payment charge, but would not refund the interest charged. I've written a letter of complaint to them but would be keen to know if anyone else has been caught out by this. I know a couple of friends and colleagues who have too....
We've recently been caught out by a 'hush hush' change in the payment terms by Barclaycard. They apparently notified customers somewhere in the small print of the Sep/Oct recent statements. Payment terms changed from 28days to 20days. We were caught out by this and have been charged intersted on the 'late payment'. When I phoned customer services and complained they apologised and waived the late payment charge, but would not refund the interest charged. I've written a letter of complaint to them but would be keen to know if anyone else has been caught out by this. I know a couple of friends and colleagues who have too....
