Hi guys,
Wonder if anyone can help. On the 14th november I rang up Cap1 to close off the card because the balance had been transferred to another card. I have now received a statement which shows that on the 14th the balance was paid off and then on the 20th Nov they have added 5.00 cash interest! Can they do this even the balance was at nil and I asked for the account to be closed?
Thanks
Wonder if anyone can help. On the 14th november I rang up Cap1 to close off the card because the balance had been transferred to another card. I have now received a statement which shows that on the 14th the balance was paid off and then on the 20th Nov they have added 5.00 cash interest! Can they do this even the balance was at nil and I asked for the account to be closed?
Thanks