I have 2 collection agency items on my credit report.
One was put there from a Bank of America account - which I had actually paid to B of A through a cashier's check but was somehow lost. They then sent it to the agency so I contacted B of A and they had the payment sent again. The status is now showing up as a Paid/Closed collection account even though I paid through B of A.
The second one was an account that was sold to the collection agency from Cingular. I last had Cingular 3 years ago. When I closed the account in a Cingular store, they told me I was all paid in full. Apparently, that was not correct and they sent bills to the address on file, but I had moved to a new address and never recieved the bills. They never even tried calling me at the number I moved from Cingular to my new cell service. I just noticed the collection agency item on my credit report last month and called them. I eventually paid the amount after confirming it with Cingular, but I had to pay through the collection agency. It is now showing as "Paid in settlement/collection account" and the creditor's statement says, "Account legally paid in full for less than full balance."
Do these things do significant damage to my credit score? Is there anything I can do to remove them?
One was put there from a Bank of America account - which I had actually paid to B of A through a cashier's check but was somehow lost. They then sent it to the agency so I contacted B of A and they had the payment sent again. The status is now showing up as a Paid/Closed collection account even though I paid through B of A.
The second one was an account that was sold to the collection agency from Cingular. I last had Cingular 3 years ago. When I closed the account in a Cingular store, they told me I was all paid in full. Apparently, that was not correct and they sent bills to the address on file, but I had moved to a new address and never recieved the bills. They never even tried calling me at the number I moved from Cingular to my new cell service. I just noticed the collection agency item on my credit report last month and called them. I eventually paid the amount after confirming it with Cingular, but I had to pay through the collection agency. It is now showing as "Paid in settlement/collection account" and the creditor's statement says, "Account legally paid in full for less than full balance."
Do these things do significant damage to my credit score? Is there anything I can do to remove them?